COVID-19 SAFETY MEASURES
All visitors and staff are required to be fully vaccinated to enter Tarragon Theatre. Be prepared to show your vaccination certificate and photo ID when you arrive.
Exceptions may be made for those who cannot be vaccinated for medical reasons. These patrons will need to provide a doctor’s note and a negative COVID-19 test taken within 72 hours of attending the theatre.
All visitors and staff will be required to wear a mask that fully covers the nose, mouth and chin at all times during their visit to the theatre. Masks should fit snugly against the face without gaps; cloth masks should have at least two layers of fabric. Neck gaiters and bandanas are not permitted.
The theatre lobby, including access to washrooms, will open one hour prior to show time. Mainspace and Extraspace shows will have staggered start times.
Ticket holders will be assigned an arrival time on the day of the performance.
The bar/concessions will remain closed for now.
We pride ourselves on offering the most flexible ticket policies. If you need to cancel your tickets, we are offering ticket exchanges, credit certificates for future ticket purchases or a full refund up to 24 hours prior to the date and time of your performance.
Contact us at 416-531-1827 or email [email protected].
We are here for you! – If you have any questions or feedback on your experience, please don’t hesitate to ask.
GENERAL TERMS & CONDITIONS OF TICKET SALES
COVID-19 TARRAGON TICKET GUARANTEE
The COVID-19 Tarragon Ticket Guarantee is available to all patrons with paid tickets to shows at Tarragon. Our goal is to be as flexible as possible in order to provide you with the assurance to make ticket purchases with confidence.
- If any level of government puts any restrictions in place prohibiting large gatherings at venues and your show is canceled you will receive, at your request, a credit certificate or a full refund for that performance.
- If your show is postponed or rescheduled, we will automatically move your tickets to a new date; however, you will still have the option of asking for a credit certificate or a full refund for that performance.
- If you, or any member of your party, are in quarantine or isolation, have come in close contact with someone with COVID-19, are experiencing any symptoms of COVID-19 or have tested positive for COVID-19, do not visit the theatre. If you cannot visit the theatre for the above reasons, we can offer ticket exchanges, credit certificates or a full refund up to 12 hours prior to the date on your tickets.
Please call 416-531-1827 or email [email protected] prior to your showtime.
- Subject to change
- This page last updated on September 21, 2021